Last updated: October 2026
Algarve Maintenance Services respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use and protect personal data when you visit our website or contact us about our services.
1. Who We Are
The data controller is AMS – Serviços Náuticos e Manutenção, Unipessoal Lda., trading as Algarve Maintenance Services.
Registered address: Edificio Vilamarina Lj.66, Marina de Vilamoura, 8125-401 Vilamoura, Algarve
Email: info@algarvemaintenanceservices.com
Telephone: +351 289 324 738
2. Information We Collect
When you submit an enquiry through our website, we may collect your name, email address, telephone number, property location and the details you provide about the services you require.
We may also receive information you provide when contacting us directly by email or telephone.
Technical information, such as device or website usage data, may be collected through cookies or similar technologies, depending on the website's configuration.
3. How We Use Your Information
We use personal information to respond to enquiries, prepare quotations, coordinate requested services, communicate with customers and meet applicable legal obligations.
We only use personal data where we have an appropriate legal basis under applicable data protection law.
4. Legal Basis for Processing
Depending on the circumstances, we process personal data because it is necessary to take steps requested before entering into a contract, perform a contract, comply with legal obligations or pursue legitimate interests, such as responding to genuine business enquiries.
Where consent is required, for example for certain non-essential cookies or marketing activities, we will request it separately.
5. Sharing Personal Information
We may share relevant information with service providers who support our business operations, such as website hosting, email and IT providers, where necessary and subject to appropriate safeguards.
We do not sell personal information. We may disclose information where required by law or to establish, exercise or defend legal claims.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy, including handling enquiries, maintaining customer relationships and complying with applicable legal obligations.
The retention period depends on the nature of the information and the relevant legal requirements.
7. Your Data Protection Rights
Subject to applicable law, you may have the right to access, correct or erase your personal data, restrict or object to certain processing, and request data portability.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing carried out lawfully before withdrawal.
To exercise your rights, contact us using the details above.
8. Complaints
If you have concerns about how your personal data is handled, please contact us first so we can address them.
You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
9. Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Changes to This Policy
We may update this policy when our practices or legal requirements change. The latest version will be published on this page.